Question 1

Is the Free plan really free?

Accepted Answer

Yes. 100 requests every month, no credit card required. Sign up and your API key is ready in under a minute.

Question 2

Is there a free trial?

Accepted Answer

Yes. First-time subscribers get 7 days free on any paid plan. Your card is collected at checkout but not charged until day 8, and you can cancel anytime from your billing page.

Question 3

What counts as a request?

Accepted Answer

Time series and growth: one successful call is one request. Top trends: on MCP every 10 rows is one request, capped at 10 per call; on REST one call is one request. Failed calls are free.

Question 4

What happens if I hit my limit?

Accepted Answer

Calls stop with a monthly_limit_reached message that links to buy credits or pick a plan. Credits you buy are used straight away, so there is no downtime. Your monthly requests reset on the 1st. No overage charges.

Question 5

What's the difference between monthly and yearly billing?

Accepted Answer

Same plan, same limits. Yearly is billed once up front and works out cheaper per month than paying monthly.

Question 6

Do all plans include every data source?

Accepted Answer

Yes. Free, Starter, Pro, and Business all include the same 53 sources, MCP, and API. Every plan gets the full history. Request limits and board depth vary by tier; keyword alerts are included on Starter (10), Pro (50), and Business (250).

Question 7

How fresh is the data?

Accepted Answer

Real-time on Starter, Pro and Business, and on Free while you hold credits. Otherwise Free plan boards lag by 24 hours. Every plan gets the full history.

Question 8

Can I change or cancel anytime?

Accepted Answer

Yes, from your billing page. No lock-in.

Question 9

Do credits expire?

Accepted Answer

No. Credits you buy never expire. 1 credit is 1 request, at the same costs as plan requests.

Question 10

When are credits used?

Accepted Answer

Only after your plan's monthly requests run out (Free includes 100 a month). Then each call takes credits until they run out. On a paid plan, credits let you go past your monthly limit. On Free, holding credits also unlocks real-time boards and the top 25 trends.

Question 11

Credits or a plan?

Accepted Answer

Credits suit occasional or one-off use: buy once, no subscription. If you call every month, a plan gives you up to twice the requests for the same money, plus keyword alerts. You can have both.

Question 12

Can I get a refund on credits?

Accepted Answer

Credit packs are non-refundable, except where the law requires it. Failed calls never use credits.

Pay as you go or pick a plan

How much will you use?

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